Starbucks & Japan

I just watched a Starbucks employee carefully repackage beans at a cafe in Tokyo from American-standard bags to smaller ones for sale to locals. Great reminder to adjust your business to the local culture — and sometimes this will require manual “man-behind-the-curtain” efforts.

 

Miles

I’m a senior product manager for OpenTable’s consumer products. I focus on major features, including our loyalty program, diner profiles, social integrations, and new business exploration.